Frequently Asked Questions

No, Apples are a strictly virtual in-game currency used only for unlocking cosmetics (like dice themes) and spinning the reward wheel to increase your score. They have zero real-world monetary value.

Jungle Dice is a next-generation 3D Ludo game set in a jungle environment. Players from around the world can compete, choose their favorite dice skins, collect rewards, and build clans.

Yes, Jungle Dice is completely free to download and play! All players receive a generous welcome pack when they begin, and in-game purchases are not required to enjoy Multiplayer, Friend, Family, or Quest modes.

Definitely. We make use of the Cryptographic Pseudo-Random Number Generator (C-PRNG), which is standard in the industry, to determine the results of each and every throw of the dice. It is totally unbiased and unaltered.

Jungle Dice is available across Web, Android, and iOS devices with seamless cross-platform multiplayer and real-time cloud account sync.

You can easily reach out to our dedicated support team via our Contact Page or submit a support ticket directly via our website.

Yes! You can link your Google, Apple, or email account in the Account Settings tab to ensure your coins, unlocked dice skins, and level data are safely backed up in the cloud.

Tap your profile picture on the top-left corner of the home screen to open your Profile Card, where you can customize your avatar frame, select unlocked 3D avatars, and edit your displayed username.

Jungle Dice is a family-friendly online board game intended for users who meet the minimum age requirements applicable in their country.

Ensure you have a stable network connection, clear your browser or application cache, and restart the app. If the issue persists, Contact Page support with details about your device model.

Apple Journey is an exclusive gameplay booster mechanic. By visiting the Apple Journey menu, you can contribute your collected Apples to earn additional Apples as a reward over time.

Open the event section in the lobby. You can see the Apple Journey section while an event is active and join by contributing your Apples according to the event schedule.

Missing one scheduled contribution day may incur a penalty, while missing 2 days will result in losing all rewards and your contributed Apples. Be sure to complete your contributions on time!

Rewards are credited after you successfully complete the entire Apple Journey schedule according to the event rules.

This depends on the currently active events. Check the Apple Journey section for available opportunities.

New Apple Journey plans refresh according to the event schedule by admin.

Each Journey tier specifies a minimum contribution amount (e.g., 100 Apples for Starter Journey). Make sure your Apple Balance meets this minimum before opting in.

No, Apple Journey does not boost match earnings. You must play tournaments, watch ads, or harvest to earn more Apples.

Any Journey plan started before the event end timer continues running until your schedule completes, ensuring you receive all accumulated maturity rewards.

Yes, if push notifications are enabled on your device, Jungle Dice sends helpful reminders 2 hours before a scheduled Journey contribute window closes.

Clans allow up to 50 players to unite under one tribe tag. Members can chat in private clan channels, share winning Ludo strategies and team up for multiplayer matches.

During active Clan Events, every victory earned by any clan member in online matches contributes points to your clan's cumulative global leaderboard score. Higher total points push your clan up the leaderboards.

Each Clan Event concludes with the awarding of reward chests that include clan-specific trophies, Huge amount of Apples that can be converted into coin exchange for all the members of the top clans.

You can leave or join a Clan at any time; however, points contributed to your former Clan remain with them, and you must participate freshly with your new Clan to qualify for seasonal end rewards.

Any player can create a Clan for free. As Clan Leader, you can kickout any user or invite any user.

A Clan can accommodate up to 50 active members. There is only 1 Clan Leader who has full permission to manage the clan and kick out members if needed.

If the Clan Leader leaves the Clan, the oldest member of the Clan is automatically appointed as the new Clan Leader.

Yes! As long as a Clan has less than 50 members, any player can join directly by searching for the Clan name. No approval or acceptance is required.

Open the Clan menu, where you can see all Clan lists and join any of the Clans immediately.

Yes! Every Clan has a dedicated, private real-time chat tab with interactive emotes, match replay sharing, and strategy discussion features.

Yes, at the conclusion of every weekly Clan Event season, leaderboard scores reset to zero, giving all Clans a fresh start for the next tournament round.

Yes, your Clan tag and customized emblem appear next to your player name in all online 2-player and 4-player match lobbies.